About Our Online Services
By registering for the online services you will be able to complete a variety of different tasks online rather than having to come in to the practice:
- Book & cancel doctors’ appointments
- Request repeat prescriptions
- View your medical record information such as test results, medications, allergies and immunisations.
These online services are as safe as online banking as long as you keep your passwords secure, and you can access these services 24 hours a day 7 days a week.
Help using Online Services
For useful information on how to use these online services, including how to change your password, manage appointments and more visit “Using SystmOnline – A Guide for Patients” or click here: online services user guide
There are some helpful videos available on youtube:
How to Register
Simply pop along to the practice with proof of ID and we will issue you with login details.
If you are already registered to use the online services you can click the button below to log in:
You can access SystmOnline service via mobile app on both Apple & Android device.
Alternative Providers – Online Records
There are alternative sites & apps endorsed by the NHS that give you access to your online services;
Proxy Access To Children’s Online Records
Parents or the registered carers of children (with the permission of the children’s parents or those granted legal guardianship) are able to also have access to their children’s records and this will be linked to the parents online account.
There are however strict guidelines relating to children’s medical records and from age 12 online access will automatically stop. This is to ensure that children have the opportunity to access medical help with the knowledge that this will be confidential.
If you have a child over the age of 12 and would like access to their online medical records they must be present when this is requested and freely give consent – there is a consent form to be read and signed by the child. If consent is granted then the access date will be extended to the child’s 16th birthday when it will then automatically stop.
The guidelines that we follow in relating to children are called Gillick Competence and Fraser guidelines.
We offer a wide range of online forms to help you communicate with the practice, please select the form you need from the list below.
- Change of name and/or address (Please send proof of change via e-mail)
- Contact us form
- Patient Participation Group sign up form
- Register for online services (you will need to verify your e-mail address)
- Register with the practice
- Repeat prescription request form
- Suggestions, comments and complaints form
- Travel risk assessment form