Alert: Urgent Notice:

Roadworks and temporary traffic lights are in place around London Road and Spring Grove Road, affecting the area around our surgery for approximately 3 months. We recommend planning extra time for your journey to avoid delays.

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Welcome to Thornbury Road Centre for Health

Tel: 020 8630 1036
(a
ll incoming & outgoing calls are recorded)

We are dedicated to improving our services continuously. We are pleased to share with you the latest feedback figures, which reflect your experiences and help us enhance our care.

Please keep sharing your feedback so we can improve our services every day.

MonthTotal
Responses
in a
Month
GoodVery
Good
Neither
Good
nor
Poor
PoorVery
Poor
Don’t
Know
May 202422118%72%4.5%1.3%3%0.4%
June 202422518%75%3%2%0.8%0%
July 202426112%78%3%1%2.5%0.7%
August 202419323%68%3%0.5%3.6%0%
September 202417519%74%2.2%2.2%1.7%0%
October 202423122.5%71%3%0.8%2.5%0%

These figures are feedback from appointment experiences.

Thank you for your continued support.


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Please ensure a blood test request has been authorised by a clinician at the practice, before you arrange an appointment for the sample to be taken by the healthcare assistant.

Without the blood test form, our healthcare assistants will be unable to take the sample and you will be asked to rebook.  

Help us to serve you better by booking appointments appropriately.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

Useful Links

LGBT Foundation – Who we’re here for
Information and help on support for our LGBT community
Carers Support: Where you live
Information and help for carers including links to support near to where you live
Get help | Solace
Help on living safe lives and getting support
Healthy Hunslow
Live Well, Feel Better, Enjoy Life

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Find out about the services available in the NHS App, and how to access them using the app or the NHS website.

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