Reasonable Adjustment Digital Flag - Thornbury Road Centre for Health

Reasonable Adjustments: Enhancing Accessibility in Healthcare

Thornbury Road is committed to providing equal access to healthcare for all our patients. In accordance with NHS guidelines and the Equality Act 2010, we offer reasonable adjustments to ensure that patients with disabilities or impairments can access the care they need without unnecessary barriers.

What are Reasonable Adjustments?

Reasonable adjustments are changes or modifications made to our services, procedures, or environment to help individuals with disabilities or impairments access our healthcare services more easily.

These adjustments are tailored to meet the specific needs of each patient and can include:

Providing information in alternative formats (e.g., large print, Braille, audio)
Support with communication (e.g. interpreter)
Offering longer appointment times
Ensuring physical access to our facilities
Providing assistive devices or support for communication
Allowing a support person to accompany you during visits

Our goal is to ensure that all patients receive high-quality care in a manner that respects their individual needs and promotes their health and well-being.

How to Request a Reasonable Adjustment?

If you require any reasonable adjustments for your healthcare access, please let us know.

You can do this by:

Speaking with a member of our staff directly
Calling our practice
Filling out the questionnaire below and submitting it to us online or via email: [email protected]
Adding information on the new patient registration form when registering with our practice.

Your input helps us understand your needs and arrange the necessary support to improve your healthcare experience.

Reasonable Adjustments Request Form

Please complete the form below to request reasonable adjustments. Your responses will help us provide the necessary support tailored to your needs.

Contact Details

Tittle First Name Last Name

Date of Birth

NHS Number if know: Optional

1. Impairment with substantial and long-term adverse effect on normal day to day activity (This means you have a disability or health condition that makes it hard for you to do everyday things for a long time. For example, it could be difficult to walk, see, hear, or remember things). Please describe your impairment below: Optional

2. Requires reasonable adjustment for health and care access. (This means you need changes or extra help to access healthcare services. For example, you might need information in large print, extra time for appointments, or help to move around the clinic) Please describe the adjustment you require below: Optional

3. Consent to share

We also want to ask if it’s okay to share our adjustments with other teams in the NHS or social care. This will help them know what changes (Reasonable Adjustments) you might need when you see them

Consent

Yes: I consent for my Reasonable Adjustment data to be uploaded to the NHS spine (shared record)

No: I DECLINE consent for my Reasonable Adjustment data to be uploaded to the NHS spine (shared record)

Your privacy is important to us. All information provided will be handled in accordance with our privacy policy and relevant data protection laws. If you have any questions or need assistance with this form, please contact our practice. Thank you for helping us make our healthcare services more accessible to everyone. Thornbury Road Centre for Health.